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Everything Palto does

The whole billing workflow, in one tidy tool

Quote it, book it, do it, bill it, chase it — Palto carries the job from first message to paid receipt, with a lot less admin in between.

Invoicing & quotes

Build a clean invoice in seconds

Tap your saved items, watch the total add up, and send a tidy, professional invoice on the spot. Need to price a job first? Send a quote and turn the accepted one into an invoice with a tap — no re-typing.

  • Saved item menu — build any invoice from taps, not typing
  • Quotes that convert straight into invoices
  • VAT, totals and your branding handled automatically

Invoice #1042

For Ayesha Moodley

Sent
Full groom — Bella R 480.00
Nail trim R 90.00
De-shed treatment R 150.00
Total incl. VAT R 720.00

Today

Tuesday
09:00 Bella — full groom Billed
11:30 Storm — yard livery Billed
14:00 Pip — boarding intake Upcoming
Scheduling & auto-bill

Book the job — the invoice writes itself

Add the booking to your day, do the work, and let the completed job turn into a draft invoice automatically. One capture, not two — nothing slips through between appointments.

  • A clear day view of every booking
  • Completed jobs become draft invoices on their own
  • No double capture, no end-of-day paperwork pile
Recurring billing

Put your regulars on autopilot

Monthly livery, a standing wash slot, an ongoing care plan — set the amount and the cycle once, and Palto raises the invoice every period and sends it for you. Predictable income, zero reminders to yourself.

  • Set the amount and cycle once — weekly, monthly, your call
  • Invoices raised and delivered automatically each period
  • Pause, change or stop a plan whenever you need

Stable livery — Storm

Monthly · auto-send on the 1st

R 1,200 / month
1 May Paid
1 Jun Paid
1 Jul Scheduled
P
Palto Billing
online

Hi Sam — a friendly reminder that invoice #1042 (R 720.00) is due Friday.

Sorted, just paid 👍

Chased automatically · no awkward call
Reminders

Polite nudges that get you paid

Overdue accounts get a gentle, automatic reminder on WhatsApp — the kind of nudge you keep meaning to send but never quite get to. No awkward phone calls, no chasing spreadsheet.

  • Automatic follow-ups on a schedule you set
  • Friendly, on-brand wording — never pushy
  • Stops the moment an invoice is paid
WhatsApp delivery

Delivered where it actually gets read

Your invoice lands in the thread your client already reads — not a forgotten inbox. One tap opens it, your banking details are right there to pay by EFT, and their reply drops straight back into the chat.

  • Invoices and quotes delivered straight to the chat
  • Your banking details on every invoice for a quick EFT
  • Queries, replies and proof of payment in one place
98%

of WhatsApp messages get opened.

That is why a billing message in the chat beats one buried in an inbox — and why Palto makes WhatsApp the default, not an afterthought.

Client & animal records

Know every client & animal

Every client carries their own list of animals, jobs and invoices. Pull up the full history in a tap — what you did, what you charged, what they like, and what is still owing.

  • A profile per client, with the animals in their care
  • Past jobs, invoices and payments on one timeline
  • Outstanding balances visible at a glance
AM

Ayesha Moodley

3 animals · R 0.00 owing

Bella — grooming Active
Storm — yard livery Active
Pip — boarding Active

This month

+18%

Invoiced

R 42,180

Collected

R 38,640

Reports

See where the money is — and isn’t

Clear, simple numbers tell you what you invoiced, what you collected and what is still outstanding — so you always know how the business is really doing, without a spreadsheet night.

  • Invoiced vs. collected at a glance
  • Outstanding balances by client
  • Trends over time, no spreadsheet required
Imports

Bring your client list with you

Switching in should not mean starting from a blank screen. Upload any spreadsheet — a CSV or Excel export from wherever you bill today — and Palto’s AI reads the columns, maps them for you, and shows you a preview before anything saves. Your clients and their subjects land in minutes.

  • Upload any CSV or Excel — Palto’s AI maps the columns for you
  • Clients and their subjects — animals, properties, vehicles — imported together
  • Preview every row before it saves — no formatting rules, no setup fees

clients.xlsx

128 rows detected

Mapped by AI
Full name Client name
Cell number Phone
Animal / asset Subject
Email address Email
128 clients & 143 subjects ready Import

Every feature, free to try today

Set up in minutes and send your first invoice on WhatsApp before the kettle boils.

First 30 days free on Pro — everything included, no card. Then free for 20 invoices/mo.